Question 1

How does the Free Forever plan work?

Accepted Answer

The Free Forever plan gives you ongoing access to the core ProjectCode AI app builder, so you can build, deploy, and ship full-stack applications without entering a credit card. Add paid token packs any time you're ready to run higher-volume AI features.

Question 2

Can I upgrade or downgrade my plan anytime?

Accepted Answer

Yes. Buy additional token packs whenever you need more AI capacity, and stop buying when you don't. There's no long-term contract, so your spend tracks the projects you're actually shipping - not a fixed monthly seat fee.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and can issue invoices for approved enterprise customers. If you need custom billing, PO-based procurement, or annual prepay, reach out and we'll set it up.

Question 4

Is there a setup fee or long-term commitment?

Accepted Answer

No. There are no setup fees and no mandatory long-term commitments on token packs. Enterprise contracts with SLAs, security reviews, and procurement agreements are available whenever your organization needs them.

Question 5

What happens if I exceed my plan limits?

Accepted Answer

When your token balance gets low, we notify your admins so you can top up before hitting limits. New token packs apply instantly, so active projects and live deployments are never interrupted.

Question 6

Do you offer refunds?

Accepted Answer

Because tokens are immediately usable across your projects, we generally don't refund completed purchases. For exceptional cases or billing questions, our support team is one message away and will work it out with you.

Question 7

Which AI models do my tokens run on?

Accepted Answer

ProjectCode runs on a multi-model AI stack: Claude Sonnet, Claude Opus, Kimi, and OpenRouter fallbacks. The platform automatically routes each step (planning, coding, reviewing) to the right model, so you get the best output without paying for premium tokens on tasks that don't need them.

Question 8

Do you offer human help when AI gets stuck?

Accepted Answer

Yes. Ask an Expert pairs you with a real ProjectCode engineer inside the same workspace. Open a ticket, get matched, chat live, and pay only for the help you actually use - no monthly retainer, no per-seat fees.

AI App Builder Pricing Simple & Predictable.

Token Packs for Every Stage of Development

Pricing built around what you actually use

Tokens never expire

Expert help on demand

99.9% platform uptime

Per-app storage you control

Frequently Asked Questions

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